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Networking & IT Support Services

We Put Technology To Work For Your Organization.

DSS proactively manages your IT function, so technology works for you to support your success. We make sure you can concentrate on what you do best, running your organization. DSS takes all the responsibility for your network, making sure it is working 24/7/365 days a year, relieving you of the headaches of system downtime. To back up what we say, we guarantee 99.5% up-time performance for our hosted network infrastructure.

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Product Description

DSS serves small and medium-sized businesses, educational institutions and non-profit organizations. DSS will manage your IT functions, integrating computer networks, infrastructure, data and security systems to help you operate your organization as efficiently as possible. We help you:

  1. Improve office productivity
  2. Ensure network security best practices
  3. Increase uptime performance
  4. Deploy business continuity strategies
  5. Make prudent IT investments
  6. Leverage the cloud

Whether you are a school administrator, a non-profit executive or a business owner, you want technology to work for you seamlessly and efficiently. After all, nearly every aspect of your organization relies on your IT network functioning smoothly. If downtime occurs on an enterprise level, or even on a smaller scale, then your operations are negatively affected.

By outsourcing key, complex IT functions to the experts at DSS, you can ensure your IT operations run smoothly and enable your key managers to focus on customers, core competencies and cost controls. DSS can implement an IT support solution that greatly reduces the risk of downtime and losing critical data by proactively monitoring and supporting your IT network 24/7/365. This is accomplished by continual data analysis of the network, defined service processes and a deep bench of qualified IT network engineers who receive continuous technical training.

DSS will review your operations and depending on your workload and the knowledge base of internal personnel, we will recommend one of two types of relationships:

Managed IT Services: DSS is your inclusive IT partner, managing both the IT network infrastructure and providing support for both employees and their end-point devices

Co-Managed IT Services: This is a shared approach where DSS complements existing personnel by managing the complexity of your overall IT network infrastructure, while employees and end-point devices are supported internally.

The benefit of having a strategic IT partner is that your organization will be supported by a team of experts with comprehensive resources who know how to make technology work for small- and medium- sized organizations. You will no longer have to rely on a single, critical employee to support your IT functions with the risk that they could leave your employment for any reason at any time, leaving your organization in a helpless situation. DSS will be with you 24/7/365 to keep you up and running.

Our IT Support Services

  1. Data Center and Security
  2. Virtualization
  3. Co-Location Management
  4. Cloud Computing Services
  5. Off-site Backup/Disaster Recovery
  6. Wired and Wireless Network Management
  7. Video Surveillance
  8. Managed & Co-Managed IT Services
  9. Remote Help Desk Support
  10. IT Network Assessment
  11. Internet Solutions
  12. Phone Systems
  13. VoIP and other Voice Solutions
  14. Relocation Services
  15. Custom Software Development
  16. Custom Website Design & Development
  17. Mobile App Development

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